We use Royal Mail for all our deliveries and offer a range of options for your order.

Royal Mail 1st Class

Aims to deliver the next working day including Saturdays
Includes compensation cover up to £20*

Royal Mail Signed For® 1st Class

Online delivery confirmation
Signature on delivery
Aim to deliver next working day, including Saturdays
Compensation cover up to £50*

Royal Mail 2nd Class

Delivery in two to three working days including Saturdays
Includes compensation cover up to £20*

Royal Mail Signed For® 2nd Class

Online delivery confirmation
Signature on delivery
Aim to deliver in two to three working days, including Saturdays
Compensation cover up to £50*

Royal Mail Special Delivery Guaranteed by 9am®

Full tracking
Signature on delivery
Guaranteed delivery next day by 9am* or your money back
Compensation cover up to £500

Royal Mail Special Delivery Guaranteed by 1pm®

Full tracking
Signature on delivery
Guaranteed delivery next day by 1pm* or your money back
Compensation cover up to £500

Tracking

Our Royal Mail standard orders are tracked.

You will receive an email from Royal Mail once they have your order information with details of your tracking as well as updates about your order’s whereabouts. You will also receive a text 2 days before delivery to advise on your exact delivery date and will be provided with a 4 hour delivery window.

We offer our customers a collection service if they live in the local area. All items will need to be collected from our salon directly.

After your order has been processed you will receive an email notifying you that your order is ready for collecting.

We ask all customers  to arrange for a suitable collection slot with us during the current lockdown period. This is so we can assure our customers a safe and compliant environment when collection their items.

Once you have received your notification email that your item is ready please call our salon or email us to arrange collection.

When collecting your order make sure you bring your confirmation email and a form of ID.

Information

Head Office